FAQs


Do you want to start outsourcing your business processes but your doubts about outsourcing are holding you back? Don’t let your doubts hold you back.

 

As a business owner, you’re most likely aware that outsourcing services can be a viable and reliable option to help get work done. While there are risks to consider when handing over select business processes and tasks, outsourcing has been known to increase business productivity and efficiency.

 

If you’re looking to invest in outsourcing marketing services, here are our answers to some frequently asked questions to provide you with better insights on how to make outsourcing work for your business.

 

Read these frequently asked questions on outsourcing and start outsourcing today.

Francis Gordon offers professional services that your business needs in terms of Accounting and Finance, Customer Service, Digital Marketing, and Business Setup and Support. We can be your partner in scaling your business, providing you with the latest technology and access to skilled resources. Hand in hand, FG wants to give your business a low-cost alternative in streamlining your operations and reach its maximum potential.

Have you been told that you could sell fire to Charizard, water to the whale, magic to a mage, or whatever strange comparative a colleague might come up with as they watch you do your thing? If so, we are happy to let you know that our sales and marketing team will be the right fit for you!

We’re the ones that make sure that every time you send a text, make a call, post to social media – it goes through. We’re your link for everything that Solutions Technology has to offer and we are really proud of the fast, reliable, and near-ubiquitous solutions and services we have built for you. And, we’re always looking for super-innovative, super-engaged, super-passionate people to help us keep the lights on, figuratively speaking.

A responsible team with great minds? That’s us! – we are responsible for building and delivering technologies that were once thought to be impossible in the past. Is your company in need of tech support? If so, Francis Gordon is here for you!

Providing best-in-class customer service and support – we understand what great customer experience is. It’s not just about doing your job, it’s about making sure that the person on the other end of the phone knows you care. Most importantly, we believe every one of our more than 25 million customers in Australia deserves to be heard, cared about, and treated with respect. That’s how we put our customers first – one at a time, each and every day.

Our approach to service is not your typical customer contact – we connect with customers in a number of different ways including on the phone, over online chat, and through email, just to name a few. We are empowered to provide end-to-end support and encouraged to problem solve and take accountability for the customer’s experience. If you’re on board with this kind of customer experience, then this is the team for you.

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