Who we are
Our website address is: https://www.francisgordon.com. The data controller in respect of our website is Callum Davidson of Francis Gordon, P/O Box 95 Emerald, Victoria, Australia 3782. You can contact the data controller by writing to P/O Box 95 Emerald, Victoria, Australia 3782 or sending an email to firstname.lastname@example.org.
What personal data we collect and why we collect it
The types of data that Francis Gordon collects about you may be:
- Your own and the Customer’s contact details such as name, address, telephone number and email.
- Information about date of birth, age and gender
- Employment information about you at the Customer company such as job title, position including preferences and interests in professional context
- Feedback, comments or questions about Francis Gordon as a supplier, or concerning our programs and services
- Photos or video of you recorded at our premises
- Content you have uploaded such as photos and video
- Unique user information such as login ID, username, password and security question
- Financial information such as credit card information
- Website traffic information as provided by your web browser such as browser type, language and the address of the website from which you arrived and other traffic information such as IP address
- Clickstream behaviour such as which links you click and when
- Other personal data contained in your profile on third-party social networks (Facebook, LinkedIn etc.)
We may also in some cases compare a collected IP address with a geographic map service to derive your general location.
If you make a post, comment or similar on any public forum or Francis Gordon site, such information can be read and used by anyone with access to the site and used for purposes over which neither Francis Gordon nor you have control. Information, which you submit on such forums or Francis Gordon sites is your full responsibility. Francis Gordon will not post any comment, testimonial or similar made by you without your prior consent.
When visitors leave comments on the Francis Gordon site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can potentially download and extract any location data from images on the website.
We collect and use information from individuals who contact us in accordance with this section and the section entitled Disclosure and additional uses of your information.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on the Francis Gordon website may include embedded content (e.g. videos, charts, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data and who we share your data with
User information can be shared with partners for specific types of content and events where a user has registered their information. Other disclosures are only to the extent necessary to run the Francis Gordon business, to our service providers, to fulfil any contracts we enter into with you and where required by law or to enforce our legal rights.
How we protect your data
Using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology and only granting access to your information where necessary.
What data breach procedures we have in place
The internet is not a secure medium. However we at Francis Gordon take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We have put in place various security procedures as set out in this policy. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use secure server software (SSL) to encrypt financial information you input before it is sent to us, and our database is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Sensitive personal information
We do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us.
Francis Gordon takes appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:
Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible:
- Using secure servers to store your information
- Verifying the identity of any individual who requests access to information prior to granting them access to information
- Using Secure Sockets Layer (SSL) software to encrypt any payment transactions you make on or via our website
- Only transferring your information via closed system or encrypted data transfers
What third parties we receive data from
If you interact with a third party service when using our Services, such as if you use a third party service to log-in to our Services (e.g., Facebook Connect), or if you share content from our Services through such third party service, the applicable third party service will send us certain Personal Data (specifically your first name, ID, token and profile picture URL) if the third party service and your account settings allow such sharing. Specifically, this Personal Data permits us to create and manage user profiles and sync your progress when you connect to Facebook through the Services. The Personal Data we receive will depend on the policies and your account settings with the applicable third party service. We process this Personal Data based on our legitimate business interest of personalizing and optimizing the Services to improve user experience.
What automated decision making and/or profiling we do with user data
Our systems automatically gather some anonymous information about visitors, including IP addresses, browser type, language, and the times and dates of webpage visits. The data collected does not include personally identifiable information and is used, as described above, for statistical analysis, to understand user behaviour, and to administer the site.
Industry regulatory disclosure requirements
Disclosures are only made for legal or regulatory disclosure requirements and are subject to the terms and conditions of the confidentiality agreement.
By using our site, you consent to the collection and use of information by us. Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.